Refund Policy

Last updated: December 2, 2025

Our Commitment to Customer Satisfaction

At Wall St Yardie, we are committed to providing high-quality investment research and educational content. We want you to be completely satisfied with your subscription. This Refund Policy outlines the terms and conditions under which refunds may be provided.

Please read this policy carefully before subscribing to any of our services. By subscribing, you agree to the terms outlined below.

Subscription Types

Wall St Yardie offers various subscription plans to meet different investment research needs:

Basic Plan

  • • Monthly subscription
  • • Basic stock analysis
  • • Educational content access
  • • Email support

Premium Plan

  • • Monthly or annual subscription
  • • Advanced stock analysis
  • • Yardie's curated picks
  • • Priority support
  • • Exclusive tools and calculators

Refund Eligibility

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee for all new subscribers. If you are not satisfied with our service within the first 30 days of your subscription, you may request a full refund.

Conditions for 30-Day Refund:

  • Request must be made within 30 days of initial subscription
  • Applies to first-time subscribers only
  • Account must not have been used for commercial purposes
  • No excessive downloading or data extraction

Prorated Refunds for Annual Subscriptions

For annual subscriptions cancelled after the 30-day period, we may provide prorated refunds under specific circumstances:

Eligible Circumstances:

  • Significant service disruption lasting more than 7 consecutive days
  • Major changes to service features that substantially reduce value
  • Technical issues preventing access for extended periods
  • Billing errors or unauthorized charges

Non-Refundable Situations

Refunds will not be provided in the following situations:

  • Subscription cancellation after the 30-day guarantee period (monthly plans)
  • Failure to cancel before automatic renewal
  • Violation of our Terms of Service
  • Use of the service for commercial redistribution
  • Excessive downloading or data extraction
  • Account sharing or unauthorized access
  • Investment losses based on information from our platform
  • Change of mind after the guarantee period

How to Request a Refund

Step-by-Step Process

  1. Contact our customer support team via email
  2. Provide your account information and subscription details
  3. Explain the reason for your refund request
  4. Allow 3-5 business days for review and processing
  5. Receive confirmation and refund timeline

Contact Information

Email: bossman@wallstyardie.com

Subject Line: "Refund Request - [Your Account Email]"

Response Time: Within 24 hours

Required Information

  • • Account email address
  • • Subscription start date
  • • Reason for refund request
  • • Transaction ID (if available)

Refund Processing Timeline

1

Review

1-3 business days for request review and approval

2

Processing

2-5 business days for payment processor handling

3

Completion

3-10 business days for funds to appear in your account

Note: Refund processing times may vary depending on your payment method and financial institution. Credit card refunds typically process faster than bank transfers.

Cancellation vs. Refund

Subscription Cancellation

You can cancel your subscription at any time to prevent future charges. Cancellation does not automatically result in a refund for the current billing period.

  • Access continues until end of billing period
  • No future charges will occur
  • Can be done through account settings

Refund Request

A refund request seeks to recover payment for the current or previous billing period and requires review based on our refund policy.

  • Subject to policy terms and conditions
  • Requires customer support review
  • May result in immediate access termination

Billing Disputes

If you notice an unauthorized charge or billing error on your account, please contact us immediately. We will investigate all billing disputes promptly and work to resolve them fairly.

Common Billing Issues:

  • Duplicate charges
  • Incorrect subscription tier billing
  • Failed cancellation processing
  • Promotional discount not applied

Customer Support

Our customer support team is here to help with any questions about refunds, billing, or account issues. We strive to provide prompt and helpful assistance.

Contact Information

Email: bossman@wallstyardie.com

Response Time: Within 24 hours

Business Hours: Monday - Friday, 9 AM - 6 PM EST

What to Include

  • • Your account email address
  • • Detailed description of the issue
  • • Screenshots if applicable
  • • Transaction IDs or reference numbers

Changes to This Policy

We may update this Refund Policy from time to time to reflect changes in our services or business practices. Any changes will be posted on this page with an updated "Last modified" date. Continued use of our services after policy changes constitutes acceptance of the updated terms.

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